Our terms of delivery:
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We exclusively supply against pre-payment. (Bank transfer, Cash,
PayPal) or by CoD.
We do not offer direct debit or
payment on invoice!
|
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We do not have a minimum
order value (Exception: Credit Card or Paypal payments: min. 10 Euro) |
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Shown postage already contains postage
and packing of your order.
|
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As of 2007/03 Paypal is
charging extra for payments within Germany. We have to charge 1 Euro
for Paypal payments within Germany only.
|
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In case you like to have Cash
on Delivery: Please keep in mind that the Post is chargeing an
additional fee of 4 Euro (8 Euro Parcel) for shipments within
Germany wich you have to pay. We do not offer CoD outside of Germany due
to high costs! |
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Orders with a value over 50 Euro
will only be shipped insured (Parcel or insured letter for shippments
abroad)! |
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You have to pay the customs fees
in your county if applicable (No fees within the Europeean Comunity) |
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Only our general terms and
conditions and the legal rights are applicable to orders at Beadreaming.. |
Shipping costs:
Some examples given. The shop will calculate the
shipping costs before you send the order
| Articles
weight |
Shipment
and (Forwarder) |
Shipping- and packing
costs*
|
| Within Germany |
Within Europe ** |
Rest of the world ** |
| Up to 40 Gramms (Letter) |
Standardshipment (Post) |
1,50 Euro |
2,50 Euro -
6,14 Euro |
|
| Up to 210 Gramms
(Letter) |
Standardshipment (Post) |
1,95 Euro |
| Up to 940 Gramms
(Letter) |
Standardshipment (Post) |
3,20 Euro |
6,20 Euro - 10,23 Euro |
|
| Shipments with value
over 50 Euro will only be send insured regardless of their
weight. This might be a parcel or an insured letter for abroad. |
Standardshipment
(GLS-Courier)
- for EU only - or Post if weight is under
950 gr |
5,00 Euro |
Insured letter (Post)
if weight is under 950 gr:
Postage depending on the weight + 3 Euro
insurance
Parcel, if weight is over 950gr
(GLS-Courier):
12,30 - 18,30 Euro
|
Insured letter
(Post):
Postage depending on the weight + 3 Euro
insurance
Parcel, if weight is over 950gr
|
| Shipments with value
over 50 Euro will only be send insured regardless of their
weight. (Parcel) |
Parcel (Use DHL
only) |
8,00 Euro
|
16,50 Euro (DHL) for up
to 5 kg |
|
| Additional fee for CoD
(Cash on delivery) by the Post |
As required |
4,00 Euro additionally
to postage! (Letter)
8,00 Euro additionally to postage!
(Parcel)
|
Attention!
Costs for CoD abroad are very high. We would not recommend to use
it for shipments out of Germany. |
(*) Shown costs include postage and packaging. Packaging
(already included) is calculated as follows: 0,50 Euro for a special
protection envelope or 1,00 Euro for a
transportation box.
(**) The postage for a shipment within Europe is
depending on the weight and the way of shipment (Land/Air). Therefore we
have only given some samples here. Anyway, we are only invoicing the real
postage. If you use the internet shop for submitting your order the cost
will be shown before you are sending the order.
The postage for a worldwide shipment is depending on
weight and the way of shipment (Land/Air) and on the destination country.
If you use the internet shop for submitting your order, the cost will be
shown before you are sending the order.
We always try to use the cheapest forwarder/possability
for your shipment!
For shipments into Non-EU countries there might apply
custom charges which are out of our knowledge and responsability!
Additional informations can be found on the pages of
the forwarders we use:
DHL/Post: www.dhl.de
DPD: www.dpd.net
Opening hours :
You can reach us during these times:
| |
Monday -
Friday |
Saturday |
| Weborders, E-Mail,
Fax ++49 (0)40 320 32 816 |
24 hours - Of cause - |
| Telefone
++49 (0)40 / 532 44 42 |
8.30 -
12:30 & 15:00 - 18.00 hours (Berlin Time) |
11.00 -
15.00 hours (Berlin Time) |
| Please
note. We do not have a shop to visit! |
Ordering procedure :
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You place
the order and we will confirm the receiption of the order
immediately |
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Depending
when you have send you order we will procees it the same working
day or the next working day. Orders placed on weekends will be
processed the following Monday. * |
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We process
your order and check if all ordered articles are available on
stock. |
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We will
inform you, wether the ordered artikles are available as requested.
You will receive our bankaccount information or our Paypal adress
in an extra e-mail which is send within 1-2 working days. It will
be to the e-mail adress you had given on your order form. s |
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Once your
payment has arrived, of if you have choosen credit card, once the
payment is approved, we will ship your order usually within 1-2
working day.**
If you order more than one regular
quantity (e.g. 20 gramm per colour) weŽll pack the whole quantity
ordered per colour in one bag. If you would like to individual
packing, please transmit it with our order. (3x20 gramm will be
packed in a 60 gramm bag unless otherwise specified.
In case we should notice a shortage
of an artikel due to intermediate sale while we are packing you
shipment, we will send cash (Euro) as refond. |
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If you
should notice we made a mistake while packing you shipment or
articles are defective, or if you like to return articles please
contact us immeditaly. |
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* In
case you have not received an answer from us within 3 working day,
we would like to ask you to contact us by e-mail or telefone.
Sometimes mails get lot in the cyberspace. |
|
**
We are human beings also! In case you should not receive your
order within one week, we would like to ask you to contact us
again. We already made mistakes an have not seen the payment on
our account or banks have not transfered the amount. |
Payment:
|
You
can transfer the money from your to our bankaccount in
Germany.
Effective
July, 1st 2003 banks in the eurozone have changed their fees for moneytransfers
in favour of their customers! Fees for transfers within a country
and within the eurozone are now the same!
